ActiveCampaign: error code 403

ActiveCampaign: error code 403

When you receive the error code 403 'The request could not be authenticated or the authenticated user is not authorized to access the requested resource'

(refer to ActiveCampaign API doc as the last screenshot).

Please check that you've set the account name and developer key correctly as perscreenshot below. You can also find the account name from your ActiveCampaign Account URL.

for example: if your URL is https://abcdef.activehosted.com, then you account name is  abcdef. 

You can see a 403 error when the developer key was changed, but wasn't updated inside your subscription at  member.findmyinsight.biz. 

Once you've updated the account name and/or developer key, create a new data source to make sure it works.

23252376_1634070300WgZac_account_name_and_developer_key.png


Hope this helps!

20166371_1623096555TaXimage.png


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